On iOS devices you install the eSIM with these steps.

Open Settings -> Cellular –> Add Cellular Plan and then camera app will open, ready to scan any QR codes it sees.

Watch the how-to video

On Android:

  1. In Settings, go to Network & Internet.
  2. Select Mobile Network.
  3. Click on Add carrier.
  4. You can now scan your QR code.
  5. When the device asks for your confirmation click on Start.
  6. The device will now install your profile SIM2Fly.