Support

If your question is not answered in our FAQ or the Cheat Sheet let us help:

For purchase problems, QR re-issue requests or refunds contact us with these two methods:

• Email Us
• Facebook Chat with us

⚠️ Contact us with your order number and screenshot of any error message.

eSIM usage support

After a successful install, you can now contact the 24/7 Customer Service of the Telecom Provider

For AIS SIM2Fly Support:

• Help via the App
• Help via Call Center –  Free call from your SIM2Fly:  +6622719000 
  ( Press 2 for other language, then 1 for English and 0 for operator )
• Help via web login

For DTAC Happy Support:

• Help via call center
• Help via web  login