The world has been forced into isolation under COVID-19. As a consequence, everything that depends on human-to-human contact–i.e., most aspects of our lives–must be altered to account for the virus’s dangers.
Mandatory shutdowns and social distancing steps have left holes that have been filled by digitization. We will not be able to live, shop, go to school, or do anything else if it weren’t for digital resources and technologies.
COVID-19 truly indeed paved the way for different digitalization of multiple stuff that we used on a daily basis. With this, we are listing 4 things that have gone digital accelerated by the pandemic.
Cashless payments and digital banking
There has been an emergence of multiple digital banking experience in 2020. During the COVID-19 pandemic, the replacement of in-person branch interactions with impersonal digital transactions through online and mobile channels has intensified the ongoing erosion of consumer confidence in banks.
Almost all of the stores and convenience stores worldwide has now been equipped with cashless systems that will enable all clients to pay without too much interaction.
In fact, since the lockdown we have seen a 72% rise in the use of fintech apps in Europe, which means that more and more establishments as well as consumers are gearing towards the usage of digital banking and cashless payments for all of their transactions.
Digital Restaurant Menus
As restaurants and bars adjusted to the reality of the pandemic, many switched to digital menus instead of reusable menus to meet the demand for increased customer and employee protection.
Menus, by far the most bacteria-infested item on a restaurant table, contain 185,000 bacteria per square centimeter, or 16 times more than the second-most germ-infested item (pepper shakers). As a result, replacing them with a single-
customer solution has felt like a no-brainer over the last few months.
However, there are clear signs that digital menus will persist even after the pandemic has passed, simply because many consumers enjoy using them, as these articles from Digital Trends
Contact tracing and QR codes
On the first few months of the outbreak, different establishments were using manual contact tracing form, in which we all know is prone to virus spread.
The inconvenient and time-consuming design of such a process has inevitably given way to the entry of the QR code, a digital version of the same method that allows the user to automate their information.
Restaurants, cafes, bars, and shops can connect their QR codes to a Google form or a website that keeps track of who came in and when, as well as their contact information in the event that anyone tests positive.
Moreover, QR codes have allowed anyone with a smartphone to easily access information and content ranging from restaurants and hospitality to government and safety information. From packaging delivering provenance and recycling stories to luxury fashion delivering designer, artists, and makers stories, QR codes have become a way for companies to tell brand stories.
Embedded sim cards
Year 2020 highlighted the importance of communication in our lives, and this year (2021) will be no different. The COVID-19 pandemic has utterly transformed how we function, shop, and socialize – as well as how companies operate – causing hundreds of millions of people and businesses all over the world to ‘go digital’ in order to resume any resemblance of normalcy in their lives. It’s incredible to consider that staying in touch with loved ones, family, and mates is only possible thanks to components that are a fraction of the size of your fingernail.
eSIM (embedded simcards), the worthy successor to the SIM, continues to play a larger role in our ever-digital worlds, adding connectivity to your smartphone or smartwatch. Since we are gearing towards less physical interaction, the increase of demand in eSIM has been truly remarkable.
eSIM won’t require you to go outside your house to get it or even pay through local carriers. You can purchase and install it online making it convenient for everyone, especially for travelers.
You just have to take note that not all devices support eSIM so better check that one first before purchasing.
COVID-19’s ramifications have boosted digital adoption. New digital habits have emerged as a result of the increased use of technology for work, play, and staying connected. As many countries recover, now is the time to refresh, pivot, and think big on how to change your business operations to meet the new digital demands that have arisen.